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Resolution Of Grievances
support
Incase you have any queries related to your Application / Policy please write to support@ageasfederal.com and we will respond to you in 24 to 48 hours
Complaint Resolution

At Ageas Federal Life Insurance, we are committed to providing excellent service to our customers. If you have any grievances or complaints, we encourage you to reach out to us so that we can address your concerns promptly and effectively.

Level 1
  • Write to Regional Grievance Redressal Officer
  • Click Here to view your Regional Grievance Redressal Officer Or write to grievance@ageasfederal.com
  • Level 2
    If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Ms.Archana Ragavan, VP and Head Customer Experience.
    Address: Ageas Federal Life Insurance Co Ltd, 22nd Floor, A Wing, Marathon Futurex, N M Joshi Marg, Lower Parel (East), PIN code: 400013
    Email id: gro@ageasfederal.com
    Contact no: 022 - 4168 9000 Ext no 9764

    Level 3

    If you are not satisfied with the resolution, you may write to the Insurance Ombudsman. Click here to view Ombudsman list.