Please login to our portal services and select “Auto Debit mandate De-Registration” option and follow couple of steps to deactivate / de-register existing NACH.

You can complete this process through the Portal. First, deactivate your existing mandate using the 'Auto Debit Mandate De-Registration' option on the portal. After five working days, register the new account using the 'Auto Debit Mandate Registration' option.

Ageas Federal Life Insurance will be sending SMS notification if your NACH bounces.

Just write us on support@ageasfederal.com to re-debit the premium from your account. Alternatively, you may call our call center or contact your respective agent for the same.

No, there won’t be any additional charges for NACH payment. Only the due amount will get debited from your linked bank account.

After NACH registration, we at Ageas Federal Life Insurance ensure that the required renewal premium is debited from your account on the due date. This ensures that you only need to maintain a sufficient balance in your account, and the rest will be taken care of by us.

With NACH, your payment gets settled on the same day, while ECS takes 3 to 4 days for the same. NACH features a dispute-management system, which will resolve your issues easily, while ECS has no such systems in place.

If your Nach registration is rejected, you should contact your bank or financial institution for the reason and guidance on reapplying if necessary.

Ageas Federal does not charge its customers for this service. However there may be nominal charges for Nach registration depending on your bank.

The time it takes for Physical NACH registration can vary, but it usually takes a few weeks to process the application. However, online E-NACH registration is instant and real time basis.

  • For online registration, no documents are needed. The customer only needs to have their bank account details and net banking credentials OR debit card details handy.
  • For physical NACH mandate registration, customers would be required to submit a duly filled and signed mandate application form along with a copy of a canceled cheque. Signatures should match the customer’s bank records.

To begin the NACH registration process, please visit our webpage or mobile application via the link :
https://mypolicy.ageasfederal.com/nach-registration

The NACH System can be used for payment of your Life Insurance Renewal Premium.

E-NACH stands for Electronic National Automated Clearing House. It is an alternative registration process to the physical one, where the duly signed mandate application form along with the cancelled cheque needs to be submitted. All you need to do is complete a one-time authentication for the mandate registration using your Net Banking details or debit card. Subsequently, all payments will not require manual intervention.

NACH stands for National Automated Clearing House, a system developed by the National Payments Corporation of India (NPCI) for banks. It is an electronic mode of transferring funds from your bank account.

The following details are needed to check if you have any unclaimed amount in your policy: Policy-holder’s name, Date of birth, PAN card

How to look for an unclaimed and outstanding amount? If you are a policyholder or a beneficiary and need to know if there is any amount associated with your Ageas Federal Life Insurance policy lying unclaimed, you can check for the same by entering following details:

Step 1: Please click on https://www.ageasfederal.com/unclaimed-payouts
Step 2: Please enter details such as name (mandatory), date of birth (mandatory), PAN card details and policy number, if available.
Step 3: Click on ‘Submit’ to get details.

Top-up is a feature of your unit-linked insurance policy, which allows you to invest your surplus money in your existing policy. You can make a top-up any time during the term of the policy, as long as all due premiums have been paid. Through your Branches: Fill in your details in the Top-up section of this form and submit it at any of our branches. Click here to donwload the form https://www.ageasfederal.com/services/policy-servicing-forms. If you submit your top-up request on a working day (the day when markets are open) before 3pm, then it will be processed as per the Net Asset Value(NAV) declared on the day. If it is submitted after 3pm or on a day when markets are closed, then it will be processed on the next working day.

  1. The request can be accepted only for inforce policies
  2. Date and time stamp is mandatory on the request form.
  3. All top up requests need to be underwritten with respect to AML and Risk Cover as per prevailing regulations
  4. Top-up premium can be paid any time during the policy term at irregular intervals besides the basic regular premium specified within the contract and is treated as a single premium. Top-up premium can be made only during the policy term provided all regular premiums have been duly paid.
  5. At any point of time during the term of the contract, as long as top-up premium is less than 25% of all regular premiums paid till that date, the sum assured will not increase.
  6. The balance amount of the top-up premium, over and above the 25% of all regular premiums paid till top up date, needs to have a subsequent insurance cover of minimum 1.25 times which would remain constant during the entire tenure of the policy

Top-up is a facility provided in Unit Linked Life Insurance Policies. It is an amount that can be paid by a policyholder at any point of time to increase his fund value.

TDS Certificate will be issued only if valid PAN Card is submitted prior to payout processing for Indian Nationals and Non-Resident Indians (NRI). TDS Certificate is issued every quarter i.e.

Payout Processed PeriodTDS Certificate Issuance Month
April – JuneAugust second week
July – SeptemberNovember second week
October – DecemberFebruary second week
January – MarchJune second week

For any further assistance you can call on our Toll Free No 1800-209-0502 (Monday to Saturday, 8 am to 8 pm) or email us on support@ageasfederal.com